1. Introduction
Welcome to Vodz ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience while using our AI-powered gameplay coaching service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services located at vodz.tech.
2. Information We Collect
2.1 Information You Provide
- Account Information: Email address, password (hashed), and subscription tier when you create an account
- Payment Information: Processed securely through Stripe. We do not store your full payment card details
- Video Content: Gameplay videos you upload for analysis
- Communication Data: Information you provide when contacting us for support
2.2 Automatically Collected Information
- Usage Data: How you interact with our service, including pages visited, features used, and timestamps
- Device Information: Browser type, operating system, device identifiers, and IP address
- Cookies and Tracking: We use cookies and similar technologies to maintain your session and improve your experience
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our AI coaching services
- Process your video uploads and generate analysis reports
- Manage your account and subscription
- Process payments and prevent fraud
- Send you service-related communications (notifications, updates, support responses)
- Analyze usage patterns to improve our service
- Comply with legal obligations and enforce our Terms of Service
4. How We Share Your Information
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party services that help us operate (e.g., Google Cloud for video storage and AI processing, Stripe for payments, Supabase for database hosting)
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)
- With Your Consent: When you explicitly authorize us to share your information
5. Data Storage and Security
Your data is stored securely using industry-standard practices:
- Video Storage: Videos are stored in Google Cloud Storage with encryption at rest
- Database: User data is stored in Supabase with encryption and access controls
- Transmission: All data is transmitted over HTTPS/TLS
- Authentication: Passwords are hashed using secure algorithms
While we implement reasonable security measures, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data.
6. Video Content and AI Processing
When you upload gameplay videos:
- Videos are processed using Google's Vertex AI (Gemini) for analysis
- Videos are stored temporarily for processing and may be retained according to your subscription tier
- Analysis results are stored in your account and associated with your profile
- You can delete your videos and analyses at any time through your dashboard
- We do not use your videos to train AI models or share them with third parties except as necessary for processing
7. Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and associated data
- Portability: Export your data in a machine-readable format
- Opt-out: Unsubscribe from marketing emails (service emails are required)
- Cookie Preferences: Manage cookie settings through your browser
To exercise these rights, contact us at privacy@vodz.tech
8. Children's Privacy
Our service is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately and we will delete such information.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your country. By using our service, you consent to the transfer of your information to these countries.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: